Returns & Refunds

Eligibility

Return eligibility depends on the product category, seller policy, and whether the item is unused with tags and packaging where applicable. Some items may be non-returnable for hygiene or custom reasons.

How to request a return

Start a return from your account order details when the option is available, or follow the instructions in your order confirmation. Keep packaging and proof of purchase until your return is resolved.

Refunds

Approved refunds are processed to the original payment method when possible. Timing may depend on your bank or card issuer.